Retreat Manager + Yoga Teacher

Manager Position Overview + Competencies:

• 2-3+ years of experience
• Familiar with health and wellness industry
• Excited to build together
• High attention to detail
• Open to receive feedback + open to providing feedback
• 1 year commitment required
• Yoga Teacher Certification
• Fluent in English (preferably fluent in Spanish as well, or open to learning Spanish on the property)

Manager Responsibilities:

Onsite Gatekeeper

• Maintaining loving, clear, powerful boundaries and acting as a buffer between the world and our founder, Lauren.
• Facilitating communication between retreat hosts and our founder*, as necessary.*
• Triage communication in various modes (e.g., email, in-person, WhatsApp, etc.)
• Managing relationships with outside vendors

Co-Develop the Retreat Operations SOP with Founder

• SOPS to be created: Front desk tasks, check-in/check-out for retreats, daily staff meetings, booking excursions and spa treatments, settling guests’ outstanding balances before departure, retreat liaison (pretty much getting everything up and running, figuring out a timeline together for this)
• On weeks where Lauren is not available (these will be decided in advance) step in as the retreat coordinator and ensure the property and staff are supported, organized and prepared for the retreat.

Client Service Manager

• Work with onsite team to deliver a successful retreat and customer experience
• Working with our team members to provide amazing client service
• Supporting the retreat hosts arrivals, retreat experience, and departures
• Primary point of contact for retreats participants and hotel stays via WhatsApp

Operations including:

• Non-retreat visitor excursions, Spanish lessons, massages, and transportation
• Keeping the calendar and integrated technology up to date with reminders set

Basic Systems Support

• Client support systems, such as CloudBeds and What’s app
• Communication systems, such as Notion and Slack
• Administrative systems, such as Google Drive
• Manage digital filing system and SOPs

Yoga Teacher

• Have a 200 HR YTT
• Teach 3-5 classes a week.

Benefits + Compensation

1. This is a full-time role, 4-5 days. These times may shift depending on if a retreat is staying on the property. (set times in calendar for whole staff to have off)
2. This job will begin September 16th with the opportunity to move in September 14th.
3. 1 Month trial period.
4. Benefits include private room with a shared bath, all meals provided.
5. Compensation: First 3 months: $400 + $100 increase every 3 months up to one year.

TO APPLY:

1. Create a cover letter Including the following:
   1. Relevant managerial + yoga resume.
2. Include a 3-5 Min. video of yourself answering the following questions or teaching yoga.
   1. Introduce yourself: name, age
   2. Explain why you want to be a manger of a retreat center.
   3. Talk about a time where you chose growth over comfort.